Terms & Conditions
The information below is general Terms & confitions for site user & customers. Please use these as a guide to know your legal liabilities when purchashing from Superchips Performance Pty Ltd
30 days refund policy
Superchips Performance Pty Ltd (Superchips Australia) has a 30 days refund policy.
If the product does not fit or for some reason we cannot deliver the product (the tune) you are eligible for a full refund.
We do not cover change of mind.
If we are able to remap your vehicle but for some reason you feel unsatisfied we ask that you allow us 3 revisions to your file to correct any issues. As part of the sale contract you are entitled to this service. You will be put in direct contact with the ECU engineers and they will work with you to address any issues and they will provided updated ECU files.
If this process goes over 4 weeks your refund is still warranted. If after this you are still not happy we will provide you a refund. You will need to flash your car back to stock and post us your Bluefin device to recieve the refund.
If your car is already remapped and you would like a refund we also warrant this.
Items must be returned as a full kit with all parts included in the original box. We do not refund partial or incomplete returns.
We do not cover return postage.
We do not cover lost items due to the customer providing incorrect or incomplete postal addresses.Crackle maps: we provide no mechanical warranty on these products
We recommend all purchasers inform their Insurers of changes the vehicle ECU and remapping. Superchips Performance Ptd Ltd does not under any circumstances accept any legal libaility due to voided insurance policies.
To ECU remap your vehicle is your personal choice. At Superchips we always design our tunes so they don't affect reliability or the life of the engine. We know – we have over thirty years’ experience of enhancing the performance of turbocharged engines. Having said this we do not offer a warranty for your vehicle's mechanical parts. A Superchips ECU remap will not affect most of your vehicle warranty for anything not related to a ECU tune. This is pretty much everything except the drive train.
Superchips Tuning Pty Ltd shall not be liable for any lost profits, lost savings, loss of reputation, loss of goodwill, any kind of commercial or economic loss, indirect, incidental, punitive, special or consequential damages arising out of or in connection with the agreement or the sale of any products or services by Superchips Tuning Pty Ltd or the use there of whether or not such damages are based on tort, warranty, contract or any other legal theory – even if Superchips Tuning Pty Ltd has been advised, or is aware, of the possibility of such damages.